Access & License Audit for Jira: guide

Install

Install the app from the Atlassian Marketplace. Only Jira administrators can open it. You'll find it under Jira settings, Apps, Access & License Audit.

Run a scan

Pick how many days without work counts as inactive (30, 60, 90, 180 or 365) and press Run scan. Small sites take seconds. Sites with thousands of people take a few minutes, so keep the page open while it runs. You can stop a scan at any time.

Seats tab

You see each Jira product, how many seats are used, and how many seat holders were active, inactive in the period, or had no activity in a year. Enter what you pay per seat each month and press Save settings to see what the inactive seats cost.

People tab

Lists seat holders with their activity, products and access groups. You can filter by status, product, name or email, and copy rows as CSV text for a spreadsheet.

Groups tab

Shows where each group is used: product access, permission schemes that projects use, and project roles. Groups that Atlassian creates (admin, add-on and product default groups) are marked so you don't delete one by mistake. The app doesn't check global permissions, issue security, notification schemes, filters or other Atlassian products, so review those before you delete a group.

Findings tab

Lists access problems: projects open to people who aren't logged in, schemes that give every logged-in user edit, move or delete rights, people named one by one in schemes, deactivated accounts left in project roles, and groups with no product access, scheme or role.

How activity is measured

A person counts as active if they created, edited or commented on a work item, or had an assigned or reported work item updated, in the period. Jira doesn't share last login dates with apps, so someone who only reads can show as inactive. Check with people before you remove their access.

What the app changes

Nothing. The app only reads. It stores just your settings and a count-only summary of your last scan.

Support

Email [email protected]. You'll get a first reply within one business day.