How-to
How to reduce your Jira license cost
Jira Cloud charges for every user with Jira product access, whether they used it this quarter or not. So the quickest saving is finding those people and removing their access. Deactivated users and users without product access aren't billed.
Know how your plan bills
On a monthly plan the bill follows your user count, so removing access shows up on the next invoice. On an annual plan you've paid for a user tier. The saving comes at renewal, or when you can drop to a smaller tier. Cloud Marketplace apps are priced on the same user count as Jira, so a smaller count can cut those bills too.
Steps by hand
- List seat holders who haven't done any work lately. Our guide to finding inactive Jira users covers the login export and the JQL.
- Send the list to team leads before you touch anything. Some people only read Jira and still need it.
- In Atlassian Administration, remove Jira product access for the people you agreed on, or take them out of the group that grants it. Deactivate accounts of people who've left.
- Check people with more than one product, like Jira and Jira Service Management. Each product is billed on its own.
- Do it again about a month before each renewal.
Put a number on it
Access & License Audit lists every seat holder with no work in 30 to 365 days. Enter what you pay per seat and the Seats tab shows the monthly and yearly cost of those seats, per product. That's the figure finance will ask for. The app only reads, so removing access stays your call.
